Welcome to the January 2006 edition of “Leadership: It’s All About Trust.”
An
on-line newsletter from Ellen Castro
that addresses
leadership in today’s ever changing
world.
Today’s Leaders
Research indicates that engaged people perform at
higher levels. According to a
Gallop poll, organizations with engaged individuals are:
·
27 percent more likely to
create higher profits.
·
56 percent more likely to
create higher customer loyalty.
·
50 percent more likely to
have lower turnover.
While consulting here and abroad, engaged individuals
radiate consistent traits. These
traits include:
·
A “can do” motivated
attitude.
·
Solution
focused.
·
Team
player.
·
Understand their role and
are accountable.
From my experience, the number one determining factor
for engagement is the immediate manager.
Thus, today’s leaders know that to engage others, they
must:
·
Be trustworthy and
credible.
·
Listen and
learn.
·
Respect and trust
others.
·
Provide the feedback,
tools and resources for success.
·
Be engaged themselves.
Today’s leaders choose to motivate and inspire in
every single moment, in every single way.
Questions for Reflection
Am I engaging?
What two behaviors can I model today to be more
engaging and engaged?
The choice is ALWAYS yours!
Feel free to share this with a colleague or
friend. Your comments and thoughts
are always appreciated … I am always learning. Until next time, choose wisely.
Ellen
Castro is a bestselling author of Spirited Leadership … 52 Ways to Build Trust
on the Job. She holds an EdM
from
Ellen
Castro 2006.
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