Welcome to the February 2005 edition of
“Leadership: It’s All About Trust.” An on-line newsletter from Ellen Castro that
addresses leadership in today’s ever changing
world. Today’s
Leaders Today’s leaders know
… ·
Trust is a
must! ·
Relationships
are as important as the task. ·
Actions have
consequences. ·
“Reality” is
in the eye of the follower. ·
Everybody
wants to be a somebody. Thus, today’s leaders
… ·
Are fully
conscious and present to make choices that build trust, not destroy it. There are NO neutral
actions. ·
Are totally
engaged when interacting with others to gain understanding of THEIR needs, wants
and frame of reference. And then,
ACT on that knowledge and on their behalf. ·
Know that
genuine kindness and respect speak far greater than credentials in building
trusting, collaborative relationships. ·
Take full
accountability for their position and choose to be the anchor and buffer for
their followers. Blame is not in
their vocabulary. ·
Acknowledge
EVERYONE for their contributions with simple acts of common courtesy and
encouragement, as well as more formal recognition and
support. Leaders model respect in every single
moment, in every single way. Reality Check
Questions When you walk up to an associate, do
they smile or grimace? When you speak, do people listen or shut
down? When you present an idea, are there
questions and a lively discussion or do eyes roll? The choice is ALWAYS yours. Feel free to share this with a colleague
or friend. Your comments and
thoughts are always appreciated … I am always learning. Until next time, choose
wisely. Ellen
Castro is a bestselling author. She holds an EdM from Ellen
Castro 2005.
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