Welcome to the March 2005 edition of
“Leadership: It’s All About Trust.”
An on-line newsletter from Ellen Castro that
addresses
leadership in today’s ever changing
world.
Today’s
Leaders
Today’s leaders know
…
·
It’s all
about trust.
·
It’s all
about the people.
·
It’s all
about the human connection.
Thus, today’s leaders
…
·
Are conscious
of ALL their communications and interactions knowing that each and every
encounter with another person either builds trust or destroys it. There are NO neutral
actions.
·
Choose to be
effective, not efficient, when interacting with their followers by being fully
present, engaged AND engaging to truly understand their strengths, fears, needs,
wants and hopes for the future.
·
Listen with
their ears, eyes AND heart to gain the full meaning and impact of the
interaction.
·
Follow
through in their every action on this knowledge, believing that intentions not
delivered mean nothing and, in fact, sever the human
connection.
Today’s leaders create and value the
human connection in every single moment, in every single
way.
Questions for
Reflection
Are you effective or efficient when
interacting with others?
When you listen, is it to gain insight
or ammunition?
Are you
trusted?
The choice is ALWAYS yours.
Feel free to share this with a colleague
or friend. Your comments and
thoughts are always appreciated … I am always learning. Until next time, choose
wisely.
Ellen
Castro is a bestselling author. She holds an EdM from
Ellen
Castro 2005.
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