March 2011 “It’s All about TRUST”
An on-line newsletter by Ellen Castro
Are you encountering disengagement or disenchantment in your workplace? Then emotional needs are probably not being met.
There are 3 universal needs of people once they have obtained shelter and food. The 3 needs are:
- A sense of belonging.
- Feeling appreciated and valued.
- Feeling connected to something greater than themselves
How many of your communications currently express a sense of belonging, feeling valued and connectivity? Communications of this quality instill a sense of:
- "I am wanted.
- I am needed.
- I matter!"
Imagine the teamwork, innovation and success that would result.
Perhaps it is time to roam the halls with a smile on your face, to make eye contact, to chat and to simply connect. If you have a global organization, send a happy email saying, “Thanks, because of you we have a chance for success.” Might sound corny, but how many of you have received too much positive feedback lately? Any positive feedback?
Want an emotionally engaged workforce? Be emotionally engaging. Nothing is as emotionally compelling and engaging as exhibiting a genuine desire to help others succeed.
“When I help others succeed, I succeed.” Ray Kroc, founder, McDonalds
A gentle remember, you are ALWAYS on stage and EVERYTHING counts. You have the power to engage hearts or create disenchantment. The choice is yours!
By the way, your customers are people, too.
For Reflection
The 3 activities that would make my workplace friendlier and more engaging are:
1.
2.
3.
Need a reality check? Call Ellen.
Ellen’s People Smarts blog provides insights and tips to be more successful in business and in life. Go to http://trustellen.blogspot.com/.
Free Success Resource. Visit www.ellencastro.com to download Ellen’s Success and Thriving Model. She can be reached at 214-750-7718 or ellen@ellencastro.com.
Ellen Castro is a global trusted advisor for Fortune 500 companies and a people smarts coach to thousands for achieving greatness. Ellen holds an MEd from Harvard University and an MBA from SMU where she currently serves as an instructor for the Business Leadership Center. Her first book, Spirited Leadership … 52 Ways to Build Trust on the Job is used by leaders around the world to promote trust, engagement, fun and results.
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Smile more =)