Welcome
to the July 2006 edition of “Leadership: It’s All About
Trust.”
An on-line newsletter from Ellen Castro
that addresses
leadership in today’s ever changing world.
A few reality checks from the travels …
- Monologues do not inspire, dialogues do.
- Do not continue to defend your position. LISTEN to the feedback. “Feedback is a gift.” Thanks, Kevin.
- Sincerity is key. Lip service creates dis-trust.
- Do not expect a motivated workforce when no one is smiling, including you.
- Know people’s names.
- Never put people down in front of others or when they leave the room. BIG mistake.
- Be nice to your followers. It is a sign of strength and respect.
- Sarcasm is rarely appreciated.
- Common courtesy costs nothing, yet reaps much.
- TRUST is a MUST for business growth and success in all it’s many forms.
- One executive has her fair share of challenges plus some. Yet she is so committed to new ways of working, she drew the line with her key senior manager.
- Another executive and I had dinner. After a few questions, he picked up the phone and said, “We must talk.” Two days later, he publicly admitted having dropped the ball and addressed the issues head on.
- Amidst turmoil in one organization that has had five owners in four years, one team lead has created an oasis of trust, respect and a team.
Questions
for Reflection
Feel free to share this with a colleague or friend.
Your comments and thoughts are always appreciated … I am always
learning. Until next time, choose
wisely.